Knowledge Management Associate - HMO & Life Insurance (Hybrid Work)

Join ManpowerGroup as a Knowledge Management Associate and play a pivotal role in driving AI-powered knowledge solutions for our HMO & Life Insurance clients. This hybrid position offers a dynamic opportunity to contribute to cutting-edge AI initiatives in Canggu, Bali, blending remote work with in-office collaboration. As part of our dedicated team, you'll help streamline knowledge processes, ensuring our clients in the HMO and Life Insurance sectors leverage the latest AI technologies to enhance their operations and customer experiences.

In this role, you'll work closely with our AI team to develop and implement knowledge management systems tailored to the unique needs of our clients. You'll be responsible for gathering, organizing, and analyzing data to create comprehensive knowledge bases that drive decision-making and operational efficiency. This is a fantastic opportunity to grow your expertise in AI and knowledge management while making a tangible impact on our clients' success.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain AI-powered knowledge management systems for HMO and Life Insurance clients.
• Gather, organize, and analyze data to create comprehensive knowledge bases.
• Collaborate with cross-functional teams to identify knowledge gaps and implement solutions.
• Train and support end-users on the use of knowledge management tools and systems.
• Monitor system performance and provide regular reports on system usage and effectiveness.
• Stay updated with industry trends and emerging technologies in AI and knowledge management.
• Participate in project meetings and contribute to the development of AI strategies.
• Ensure compliance with data privacy and security regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2-4 years of experience in knowledge management or a related field.
• Strong understanding of AI technologies and their applications in knowledge management.
• Proficiency in tools like Microsoft Office, Google Workspace, and knowledge management software such as SharePoint and Confluence.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work in a hybrid environment, balancing remote and in-office tasks.
• Certification in AI or knowledge management is a plus.

🛠️ Keahlian

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