Lead Outlet Staff

Express Camp Dinamis · 📍 Palopo · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 17.000.000 per month
Express Camp Dinamis is seeking a dynamic and experienced Lead Outlet Staff to join our team in Palopo. This role is crucial in managing and leading our outlet operations to ensure customer satisfaction and business growth. The ideal candidate will have a strong background in retail or customer service, excellent leadership skills, and a passion for delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

Manage and supervise outlet staff to ensure smooth operations and high service standards.,Develop and implement sales strategies to increase revenue and customer satisfaction.,Monitor inventory levels and ensure timely restocking to prevent stockouts.,Train and mentor new staff to maintain high performance and service quality.,Handle customer complaints and resolve issues professionally and efficiently.,Conduct regular outlet audits to identify areas for improvement and implement corrective actions.,Collaborate with the management team to develop and execute marketing campaigns.,Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in retail or customer service management.,Proven track record of leading and managing teams effectively.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with retail software and point-of-sale systems.,Bachelor's degree in Business Administration, Retail Management, or related field.,Certification in customer service or leadership is a plus.,Fluency in Indonesian and English is required.

🛠️ Keahlian

Leadership and team managementSales and marketing strategiesCustomer service and complaint resolutionInventory managementRetail software proficiencyProblem-solving and decision-makingEffective communication and interpersonal skills
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